Important stuff

Whether you're concerned, confused or just conscious you need to know more, Giraffe is here to help. Scroll down the list below to find the section you want and we'll endeavour to provide the information you're looking for. If you can't find your answer here, call to speak to one of our mortgage specialists on 0845 603 9273* from 8:30am - 6pm Mon to Fri, 10am - 1pm Sat.

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*All calls will be recorded for training and monitoring purposes. Lines are open 8:30am - 6pm Monday to Friday, 10am - 1pm Saturday.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Subject to status. Written illustrations are available on request. All information correct as at 24/11/2007.

Borrowers must be 18 or over unless otherwise stated. Giraffe only lend within the UK. Giraffe is a trading name of the Governor and Company of the Bank of Ireland, which is authorised by the Irish Financial Regulator and the Financial Services Authority; regulated by the Financial Services Authority for the conduct of UK business.

The address for services is: One Temple Back East, Temple Quay, Bristol BS1 6DX. Telephone: (0117) 979 2222. Fax: (0117) 929 3787. Website: www.giraffemoney.co.uk

The Governor and Company of the Bank of Ireland, incorporated in the Republic of Ireland with limited liability, Registered in England and Wales with branch number BR000459. VAT No. GB168 1961 35.