Speedier legals

Property buying is often easier and speedier if you have a good relationship with those you're dealing with. You may be interested to know therefore that we have an excellent relationship with Legal Marketing Services (LMS) who offer a range of legal services for anyone buying, selling or remortgaging a home. Naturally, you can arrange your own legal assistance if you prefer, you are under no obligation to use LMS.

The benefits of using LMS:

Modern technology

Their systems are specifically designed to speed up the whole legal process from outset to completion.

Case tracking service

Lets you keep up to date with developments, with online progress reports available 24 hours a day.

Dedicated customer services team

So you'll always have someone to talk to.

The specific LMS services offered through Giraffe:

Free referral

We can refer you directly to LMS without charge. They can then provide you with a quote for your legal requirements and allocate you to a contracted law firm who will complete the services required.

Free legal services for remortgages

As you may have read, some Giraffe remortgages include free standard legal fees as part of the deal. In these cases LMS will nominate a solicitor to carry out this work on our behalf.

NOTE: In these cases the nominated solicitor will act for only for us. If you require your own legal representation, you will need to instruct your own solicitor and cover the costs and disbursements incurred. If your transaction doesn't go ahead you won't have to pay the law firm's legal fees, although you will need to pay for any third party costs, such as searches, incurred on your behalf.

What is included in the package?

The standard legal costs involved in moving your mortgage, plus some additional leasehold charges. These could include obtaining your landlord's consent and checking that the terms of your lease meet our requirements.

What isn't included?

Any additional work or services required over and above a standard remortgage. You will need to cover these costs yourself. Examples include transferring your property into joint names with a partner, drafting a tenancy agreement or transfer of equity.

For full details of what is and isn't included in your remortgage, refer to our general lending criteria.

Personalised scheduling

If you live in England or Wales and are taking out a Standard or Flexible remortgage with no legal fees, LMS will also offer an additional service that lets you set your own remortgage timeframe.

On the day we instruct them, they'll contact you to discuss all the information required to complete your remortgage, highlighting any problem areas and ask you to choose your preferred completion date. The pre-completed documentation will then be sent to you the following day so that you can sign it and send onto your nominated solicitor. This speeds up the information gathering process, and ensures your solicitor has everything they need to complete the legal work in your desired timescales.

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*All calls will be recorded for training and monitoring purposes. Lines are open 8:30am - 6pm Monday to Friday, 10am - 1pm Saturday.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Subject to status. Written illustrations are available on request. All information correct as at 13/08/2008.

Borrowers must be 18 or over unless otherwise stated. Giraffe only lend within the UK. Giraffe is a trading name of the Governor and Company of the Bank of Ireland, which is authorised by the Irish Financial Regulator and the Financial Services Authority; regulated by the Financial Services Authority for the conduct of UK business.

The address for services is: One Temple Back East, Temple Quay, Bristol BS1 6DX. Telephone: (0117) 979 2222. Fax: (0117) 929 3787. Website: www.giraffemoney.co.uk

The Governor and Company of the Bank of Ireland, incorporated in the Republic of Ireland with limited liability, Registered in England and Wales with branch number BR000459. VAT No. GB168 1961 35.